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The form below is intended for general requests and questions. For any other official requests, please follow the specific procedures:

  • Complaints / Claims: For any official complaint or claim, please send your request to claim@bfs.be, ensuring that you include all necessary information for effective processing.
  • Requests / Official Documents: Legal documents or formal requests should be directed to your file manager or sent by registered letter to the following address:

Belgian Financial Services
Avenue de Tervuren, 402
1150 Woluwe-Saint-Pierre

Requests sent only by email to our general address will be processed but may not receive the necessary priority.

Thank you for your understanding.

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Take a look at our Offices

BFS decided to keep its operation as local as possible.
We have offices in Woluwe-Saint-Pierre, Wavre, Meise and Namur open Monday to Thursday from 8.30am to 5.30pm and on Friday from 8.30am to 3.30pm.

Woluwe-Saint-PierreWavreMeiseNamur

    WOLUWE-SAINT-PIERRE‎‎


    Head office

    Tervueren Avenue, 402
    1150 – Brussels
    +32(0)2 226 35 70

    Our employees are available in Woluwe-Saint-Pierre from Monday to Thursday from 8.30am to 5.30pm and on Friday from 8.30am to 3.30pm.

    WAVRE


    Office

    Chaussée de Louvain, 351
    1300 – Wavre
    +32(0)2 226 35 70

    Our employees are available in Wavre from Monday to Thursday from 8.30am to 5.30pm and on Friday from 8.30am to 3.30pm.

        MEISE‎‎


        Office

        Nieuwelaan, 65
        1860 – Meise
        +32(0)2 226 35 70

        Our employees are available in Meise from Monday to Thursday from 8.30am to 5.30pm and on Friday from 8.30am to 3.30pm.

        NAMUR


        Office

        Avenue Jean 1er, 2
        5000 - Namur
        +32(0)2 226 35 70

        Our employees will soonbe available in Namur from Monday to Thursday from 8.30am to 5.30pm and on Friday from 8.30am to 3.30pm.